If it's not possible, we'll refund as Gift Card or Store Credit. Refunds will be issued in the same form of payment as originally used if possible. For returns without an original receipt, we may, at our discretion, issue a Gift Card. No returns on “Pre-Order” or Special Order items. Bicycles may be returned for store credit only or exchanged (re-stocking fee may apply). Contact us on if you feel your situation applies for a refund.Items on sale are not refundable. We can offer refunds only on certain situations.
If you choose "Epic Ready To Ride" shipping method, your items are not refundable. Items must be in new condition, with all original packaging, and with all manuals and accessories included (items returned damaged, used, or without packaging are not eligible for return). Epic Cycles will gladly accept returns within 30 days of original purchase date.
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